Terms and conditions

Terms and Conditions

As part of our commitment to our customers, we need to update and make clear some of our terms and conditions and make some changes in-order to be fair to everyone.

  1. Products Opened or Customised are considered sold.
  2. From 1st Jan 2015, unless prior arrangements are made all product reservations and orders will be held for a period of maximum 21 days from the date of the reservation or when the product arrives, after which the reservation is canceled.
  3. Product Reservations and orders can only be made through the online store, the contact us form or email. We will stop accepting reservatons and orders through other channels.
  4. Regular stock items can be order without deposit but special order items from 1st of Feb 2015 would require a non-refundable deposit, contact us for more detail.